You must contact us within 48 hours of receiving the product to initiate a return. This strict two-day period begins upon delivery.
Return Policy
We accept returns for reasons, including incorrect dimensions, damaged product or incorrect product.
Replacement & Store Credit
We do not provide monetary refunds. Instead, we will replace defective or incorrect items or issue store credit for future use.
Return Process
To initiate a return, contact us via email or WhatsApp. Please provide an image of the product and a video of the unboxing, clearly stating your reason for the return.
Return Notification
After processing your return, we will notify you via email about the status of your replacement or store credit.
Return Conditions
Items must be returned in their original, unused condition and complete with original packaging. We reserve the right to reject returns that do not meet these conditions.
Our dedicated customer service team is available to assist with any questions or concerns regarding our return process. We appreciate your understanding and adherence to our return policy.