W Edwards Deming Quotes:- W Edwards Deming (October 14, 1900 – December 20, 1993) was an American engineer, statistician, professor, author, lecturer, and management consultant.
Educated initially as an electrical engineer and later specializing in mathematical physics, he helped develop the sampling techniques still used by the U.S. Department of the Census and the Bureau of Labor Statistics.
Inspirational W Edwards Deming Quotes
Profit in business comes from repeat customers, customers that boast about your project or service, and that bring friends with them.
W Edwards Deming
If you can’t describe what you are doing as a process, you don’t know what you’re doing.
W Edwards Deming
We are here to make another world.
W Edwards Deming
Eliminate numerical quotas, including Management by Objectives.
W Edwards Deming
It is not necessary to change. Survival is not mandatory.
W Edwards Deming
You should not ask questions without knowledge.
W Edwards Deming
Whenever there is fear, you will get the wrong figures.
W Edwards Deming
All anyone asks for is a chance to work with pride.
W Edwards Deming
You can not define being exactly on time.
W Edwards Deming
Quality is everyone’s responsibility.
W Edwards Deming
Learning is not compulsory… neither is survival.
W Edwards Deming
If you do not know how to ask the right question, you discover nothing.
W Edwards Deming
It is not enough to do your best; you must know what to do, and then do your best.
W Edwards Deming
Lack of knowledge… that is the problem.
W Edwards Deming
Hold everybody accountable? Ridiculous!
W Edwards Deming
The emphasis should be on why we do a job.
W Edwards Deming
Rational behavior requires theory. Reactive behavior requires only reflex action.
W Edwards Deming
The result of long-term relationships is better and better quality and lower and lower costs.
W Edwards Deming
The average American worker has fifty interruptions a day, of which seventy percent have nothing to do with work.
W Edwards Deming
A bad system will beat a good person every time.
W Edwards Deming
Any manager can do well in an expanding market.
W Edwards Deming
When a system is stable, telling the worker about mistakes is only tampering.
W Edwards Deming
People with targets and jobs dependent upon meeting them will probably meet the targets – even if they have to destroy the enterprise to do it.
W Edwards Deming
If you don’t understand how to run an efficient operation, new machinery will just give you new problems for operation and maintenance. The sure way to increase productivity is to better administrate man and machine.
W Edwards Deming
Innovation comes from the producer – not from the customer.
W Edwards Deming
In Japan, a company worker’s position is secure. He is retrained for another job if his present job is eliminated by productivity improvement.
W Edwards Deming
No one knows the cost of a defective product – don’t tell me you do. You know the cost of replacing it, but not the cost of a dissatisfied customer.
W Edwards Deming
People don’t like to make mistakes.
W Edwards Deming
The big problems are where people don’t realize they have one in the first place.
W Edwards Deming
What should be the aim of management? What is their job? Quality is the responsibility of the top people. Its origin is in the boardroom. They are the ones who decide.
W Edwards Deming
‘Quality’ means what will sell and do a customer some good – at least try to.
W Edwards Deming
Customer expectations? Nonsense. No customer ever asked for the electric light, the pneumatic tire, the VCR, or the CD. All customer expectations are only what you and your competitor have led him to expect. He knows nothing else.
W Edwards Deming
Declining productivity and quality means your unit production costs stay high but you don’t have as much to sell. Your workers don’t want to be paid less, so to maintain profits, you increase your prices. That’s inflation.
W Edwards Deming
Famous W Edwards Deming Quotes
The prevailing – and foolish – attitude is that a good manager can be a good manager anywhere, with no special knowledge of the production process he’s managing. A man with a financial background may know nothing about manufacturing shoes or cars, but he’s put in charge anyway.
W Edwards Deming
American management thinks that they can just copy from Japan. But they don’t know what to copy.
W Edwards Deming
The prevailing system of management has crushed fun out of the workplace.
W Edwards Deming
My mother was my biggest role model. She taught me to hate waste. We never wasted anything.
W Edwards Deming
I am forever learning and changing.
W Edwards Deming
I predicted in 1950 that in five years, manufacturers the world over would be screaming for protection. It took only four years.
W Edwards Deming
Research shows that the climate of an organization influences an individual’s contribution far more than the individual himself.
W Edwards Deming
Quality is the pride of workmanship.
W Edwards Deming
Export anything to a friendly country except American management.
W Edwards Deming
In 1945, the world was in a shambles. American companies had no competition. So nobody really thought much about quality. Why should they? The world bought everything America produced. It was a prescription for disaster.
W Edwards Deming